FAQ
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FAQ

  • Q What payment methods do you accept for international orders?

    A We accept a variety of payment methods for international transactions, including bank transfers (T/T), credit cards (via secure online payment gateways such as PayPal), and, in some cases, Western Union or MoneyGram. Please note that additional fees may apply for certain payment methods, and we will provide you with detailed payment instructions upon order confirmation.
  • Q How long will it take for my order to arrive?

    A Shipping times vary depending on your location and the chosen shipping method. Typically, standard shipping takes 7-14 business days, while expedited shipping options may reduce this time to 3-7 business days. However, please be aware that delays can occur due to customs clearance or unforeseen circumstances. We will provide you with a tracking number once your order has been shipped, so you can monitor its progress.
  • Q Do you offer shipping insurance?

    A Yes, we do offer shipping insurance as an optional extra. This will cover any potential losses or damages that may occur during transit. We highly recommend purchasing shipping insurance, especially for high-value or time-sensitive orders.
  • Q Are your products compliant with international safety and quality standards?

    A Absolutely. All of our products, including TATTOO PAPER (STICKER), BUBBLE GUM WRAPPER (PAPER OR FILM), CANDY WRAPPER (PAPER OR FILM), PAPER PACKING FOR OTHER PURPOSES, and PACKING FILM AND PLASTIC BAG, are manufactured to meet or exceed international safety and quality standards. We hold relevant certifications such as ISO 9001 for quality management and comply with food safety regulations for packaging materials that come into contact with food.
  • Q What is your return and refund policy?

    A We strive to ensure that all our customers are satisfied with their purchases. If you receive a defective or incorrect product, please contact us within 7 days of receipt to arrange for a return or refund. We will provide you with return instructions and, once the product has been received and inspected, issue a full refund or replacement, as per your preference. Please note that shipping costs are non-refundable unless the return is due to our error.
Tel / WhatsApp
+86-159-1303-3009
Our Address
Yanqian industrial Estate, Anbu Town, Chaoan County, Chaozhou City, Guangdong Province, P.R. China
About us
We specialized in the production of flexible packaging for candy, snack food, beverage, daily-use product, toy ect.
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